Plane Pal Choice 2017-03-27T20:33:21+00:00

CHOOSE A FULL KIT OR PILLOW ONLY

GET THE FULL KIT INCLUDING PUMP AND BACKPACK OR JUST BUY ADDITIONAL PILLOWS IF YOU HAVE MULTIPLE CHILDREN, YOU ONLY NEED ONE PUMP BETWEEN THE PILLOWS.

FULL KIT

£59.99 GBP

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Additional Pillow Only

£57.99 GPB

Order Now

FAQ’s

My Pay Pal delivery address is incorrect, what will happen? 2017-04-28T12:31:59+00:00

If your Pay Pal delivery address is incorrect, you will be have to pay to have the item re-shipped to the new address. It will be re-shipped once it arrives back at the senders address.

In the UK you will be charged £3.95 per Plane Pal.

In Europe you will be charged £13.95 per Plane Pal.

For the rest of the world, you will be charged £18.05 per Plane Pal.

What is the refund policy? 2017-04-28T12:23:10+00:00

A refund will be given for all faulty or damaged products. Please do not attempt to fix Plane Pal yourself, a refund will not be processed in this case. If you would prefer to have the Plane Pal replaced, please ensure to email karen@travelmadmum.com to arrange.

If you change your mind only unopened, unused, Plane Pals in their original condition can be refunded within 14 days of purchase. A £3.95 administration fee will be taken for the return.

How long does delivery take? 2017-04-27T15:38:47+00:00

In the UK, Plane Pal should be delivered within two working days. You should receive an email from Royal Mail with your tracking number. If your parcel has not arrived, please check the tracking system first before emailing. If your parcel does not arrive within two working days, get in contact with karen@travelmadmum.com

 

Please allow 5-6 working days for all other European countries.

For the rest of the world, please allow up to 10 working days.

HOW DO I LOOK AFTER MY PLANE PAL? 2017-03-12T22:13:43+00:00

Plane Pal should be stored in a cool dry place when not jet-setting around the world.

If your Plane Pal gets dirty simply wipe it down with warm water, a mild soap and wash cloth. Plane Pal cannot be put in a washing machine and should not be submerged in water.

Ensure your Plane Pal is not jumped on, exposed to heat or sharp objects and it should have a long and happy life.

Each time you prepare to travel you should inspect your Plane Pal and practice inflation to ensure it is in good condition and has not been damaged in transit or storage.

CAN I INFLATE MY PLANE PAL WITHOUT THE PUMP? 2017-03-12T22:12:24+00:00

Yes, you can manually inflate your Plane Pal by simply blowing it up. This may help those families trying to minimise bulk when packing. It depends on how much ‘puff’ you’ve got.

HOW LONG DOES IT TAKE TO INFLATE AND DEFLATE? 2017-03-12T22:11:59+00:00

Inflation takes around 2 – 3 minutes and deflation about approximately 10 seconds

HOW DO I INFLATE MY PLANE PAL? 2017-03-12T22:11:34+00:00

Plane Pal comes with a pump for inflation. It can also be inflated manually by simply blowing it up.

Click HERE to got to the instruction page for full details.

I HAVE 2 OR MORE KIDS HOW MANY PLANE PALS SHOULD I BUY AND WHAT IS A ‘SIBLING ADD ON’? 2017-03-12T22:11:09+00:00

Each Plane Pal comes with a carry bag and pump for in air inflation. For relaxed traveling you will need 1 Plane Pal per child however you will only need one pump! To save you money we have introduced the ‘Sibling Add On’ for a reduced price.

The ‘Sibling Add On’ contains only 1 Plane Pal and does not come with a pump or carry bag.

Click HERE to view the Sibling Add On.

WHAT IS THE MAXIMUM WEIGHT CAPACITY? 2017-03-12T22:10:37+00:00

Maximum weight capacity is 90 kg.

WHAT ARE THE DIMENSIONS AND HOW MUCH DOES IT WEIGH? 2017-03-12T22:10:08+00:00

Inflated the Plane Pal measures: 57cm x 47cm x 37cm and weighs 900 grams (0.9 kg).

A deflated Plane Pal stowed in the Plane Pal travel bag measures approx. 40cm x 16cm x 10cm.

The foot pump measures 24cm x 16cm x 14cm and weighs 350 grams (0.35 kg) and can also be stowed in the travel bag.

The Plane Pal, pump and travel bag weigh 1.3 kgs when packaged together.

Here is the backpack, so light and easy to carry through the airport.

CAN AN INFANT (CHILD UNDER 2 YEARS) USE A PLANE PAL? 2017-03-12T22:09:40+00:00

If you choose to purchase a seat for your infant or are lucky enough to have a spare seat allocated to you on your flight then Plane Pal can most certainly be used.

Plane Pal is highly effective for infants and toddlers if used correctly. It is important to closely monitor your toddler to ensure they do not roll off the seat or Plane Pal. It is vital that their seat belt remains fastened at all times to avoid injury.

WHO CAN USE A PLANE PAL? 2017-03-12T22:07:58+00:00

Plane pal was designed with children between 2-6 years old in mind, as they can utilise the product to its full potential and extend their legs or lay flat.

Adults tend to only be able to sit crossed legged or with their legs set to one side. For many adults just being able to raise their legs helps them to travel more comfortably.

ARE PLANE PALS ALLOWED ON ALL AIRLINES? 2017-03-12T22:07:01+00:00

The advice from most air lines is that as long as the aisle and area between your seat and the seat in front remains clear during take of and landing you are entitled to use an inflated cushion during the remainder of the flight. Singapore Airlines have expressly approved the use of inflatable pillows. We highly recommend contacting your airline carrier prior to purchasing to ensure they will allow its use.

Remember that Plane Pal is designed for all forms of travel including rail, buses and cars,

WILL PLANE PAL FIT ALL PLANE SEATS? 2017-03-12T22:06:25+00:00

Plane Pal is designed to fit most economy airlines and most standard, bus and train seats. Plane Pal is designed so that it has 2 sizes. It can be used upright or upside down to fit the space between your child’s seat and the seat in front.

By inflating Plane Pal in position you can adjust the level of inflation to ensure a snug fit.

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